How booking works

1. 1. Check availability

   Pick an experience, date, start time and duration. The site shows preliminary availability based on our equipment and staff — it is not a reservation.

2. 2. Send your request

   Add your package, add-ons, contact details and venue information. Trailer bookings ask about parking, entrance width, turning space, surface and power.

3. 3. We review

   Our team reviews every request. We may ask for photos, a video walkthrough or an on-site inspection before approving a trailer set-up.

4. 4. Approval and deposit

   Once approved we send bank-transfer instructions. A 50% deposit is required. You submit your transfer date, amount, payer name, bank and reference.

5. 5. Manual verification

   Uploading transfer details does not confirm payment. A team member verifies the transfer and only then is your booking confirmed.

6. 6. Balance and event day

   The balance is due two days before the event. We arrive early, set up, run the session with our team and break down afterwards.